Gleeful Support Privacy Policy describes how Gleeful Support collects, uses, stores and shares your personal data.
What Is Personal Data At Gleeful Support?
This Privacy Policy covers how Gleeful Support, subsidiaries, or affiliate companies (Collectively "Gleeful support") handles your personal data.
At Gleeful Support, we respect your fundamental privacy rights, and firmly believe that those fundamental rights should not differ depending on where you live in the world. This Policy applies to all job seekers, who subscribes to our blog notifications. This Policy also refers to job applicants, prospective employees and contractors including those that are (i) active seekers who register via our careers website or apply to a role that we have advertised; (ii) referred to us via third-party (such as head-hunters, recruiters); and/or (iii) individuals we identify as a potential job seeker through external resources (e.g., business social network).
We are a Data Controller which means we are responsible for deciding how we collect, hold, and use your Personal Data. This policy explains how and why we collect, use, and hold your Personal Data in the context of the recruitment and hiring process and outlines our ongoing obligations in respect of how we manage your Personal Data.
Your Privacy Rights At Gleeful Support
At Gleeful Support, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to everyone; therefore, if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Gleeful Support. It is important that your Personal Data is accurate and up to date. Please inform us if your Personal Data changes after submitting your data through our forms or during the recruitment process.
Please note* Providing your Personal Data is voluntary. However, if you choose not to provide all of the data that is requested from your application, Gleeful Support ability to consider you as a candidate may be limited.
There may be situations where we cannot grant your request — for example, we may decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
Personal Data Gleeful Support Collects from You
At Gleeful Support, we believe that you can receive great services and great privacy. We strive to collect only the personal data that we need
Your Personal Data will come from you or us, and may also come from the following sources:
1. When you apply through our website, you will be asked to provide your Personal Data such as: your name, email address, phone number and country of residence.
2. When you reach out to us through our official social media platforms for (where allowed by applicable law), you may be asked to provide your Personal Data.
3. A contact of yours may provide us with the following Personal Data as part of our employee referral program; name, date of birth, contract details (email address, phone number, physical address), career history, educational establishments attended, certifications, references.
4. When working with us as your recruitment agency, you may be asked to provide the following Personal Data; Background check such as your criminal record or police clearance certificate.
The content of background checks varies by country to comply with local requirements, but may include information gathered from publicly available sources.
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our services or respond to requests you may have.
How do we process your Personal Data?
How we process your Personal Data for employment purposes.
We process your personal data on the ground of necessity for consideration of your employment application; for the steps necessary for you to enter employment with Gleeful Support with respect to the processing activities such as recruitment assessment, tax calculation and criminal history checks, paying salaries and arranging employee benefits.
We may process your Personal Data during and after the recruitment and hiring process. This may include collecting, recording, storing, using, transmitting it, updating/amending, consolidating, destroying and, in some circumstances, disclosing your Personal Data.
Remote Use of Webcams in the Recruitment Process during the recruitment process we may use webcam both for live web-streaming of sessions with interviewers and to record remote interviews and sessions for later review. This eases the communication process and enables a swifter and more flexible process with some of the early stages being conducted at your own convenience, recordings being sent for later review by the recruitment team.It is your choice whether to consent to activate your webcam for these recruitment purposes and by turning on your camera you are giving your consent. If you do not choose to consent to use of the webcam you can still be considered as an applicant. However, it may not be possible to use the full flexibility of the video based remote interviewing process.
How we process your Personal Data for resume creation.
We process your personal data on the ground of necessity for consideration of your subscription to our blog updates/newsletters and direct marketing.
On the basis of your consent granted through ticking the relevant tick box, you agree that your personal data may be used for the purposes of keeping you informed of every new blog post, direct marketing and sending newsletters containing information of special offers or new products and services.
How we process your Personal Data for resume creation.
We process your personal data on the ground of necessity for consideration the creation of your resume. From the personal data provided by you, we will create a CV, Cover letter or Personal website with the graphic design of your choice.
Gleeful Support processes in particular the following categories of your personal data:
Title, name, surname, address of permanent residence, delivery address, email address, phone number, date of birth, gender, age, marital status, information on the education, achieved degrees, courses attended, lectures, certificates or licenses, information on the membership in associations or organisations, language skills, information on former professional experience or practice, hobbies, picture, payment details, IP address, location and other data provided by you voluntarily when you use our services (i.e., when creating your CV, Cover letter or Personal resume).
Protecting the privacy of young children is especially important. For that reason, Gleeful Support does not knowingly collect or solicit personal information from anyone under the age of 16. In the event that we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. Accordingly, children under the age of 16 may only use the service with the permission and supervision of their parents or an adult guardian.
With whom do we share your Personal Data?
We may share such personal data to the extent there is a legitimate need to know taking into account the nature of the personal date internally, with other Gleeful Support subsidiaries and external organisations such as service providers needed to ensure the proper administration of your potential employment at Gleeful Support (such as background checking providers), or to government agencies or offices (e.g., retirement or social security agencies) as required by or permitted under local law.
Storing your personal data for no longer than is required
We will retain your personal data for as long as it is necessary for the purposes set out above, or for as long as is required by law.
Gleeful Support will not publish your personal data.
What are your rights with regard to the processing of your Personal Data?
Dependent upon where you are located and subject to certain exceptions set out in applicable privacy laws, you may have the following rights:
1. Access: you can request a copy of your Personal Data that we hold, and check we are processing it lawfully.
2. Correction: you can ask us to correct your Personal Data if you don’t think it is accurate, complete or up-to-date.
3. Deletion: you can ask us to delete your Personal Data, if:
* it is no longer necessary for the purposes for which we obtained it
* you withdraw your consent, and we have no other legal basis for the processing
* you validly object to the processing as described; we have unlawfully processed the data or we must delete the data to comply with a legal obligation.
4. Objection: if we process your Personal Data to perform tasks carried out in the public interest or on the basis of legitimate interests, you can object to this processing on the basis of your particular situation. We will only then continue the processing if we have overriding legitimate grounds for this, or the processing is to establish, exercise or defend legal claims.
You may also object if we process your Personal Data for direct marketing purposes.
5. Withdraw – you may withdraw your consent, at any time, for the processing of your personal data for which you have provided consent. However, your withdrawal of consent will not affect the data processing activities that occurred before the withdrawal.
6. Restrict – you may ask Gleeful Support to restrict how it processes your personal data when one of the following applies;
* The processing is unlawful and you object to the erasure of the personal data and request the restriction of its use instead.
* we no longer need the data, but you require it to establish, exercise or defend legal claims; or you have objected (as above) and are awaiting confirmation as to whether we have overriding legitimate grounds for processing.
How do we protect your Personal Data?
We strive to protect your Personal Data while it is under our control. We maintain appropriate organisational, physical, technical security measures to protect your Personal Data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction or damage thereto. We have internal controls and relevant policies and procedures to maintain these measures taking into account the risk associated with the categories of personal data and processing we undertake.
If a data breach involving your Personal Data occurs, or we suspect that a data breach has occurred, whether the entity who experience the data breach is Gleeful Support or third parties we use, or our clients, we will expeditiously conduct an investigation, and assessment and take necessary remediation actions.
Declaration of the User
By using gleefulsupport.com I declare that I have been informed of the processing of my personal data and my rights.
All changes to this Privacy Policy are effective when they are posted on this page. We will update this Notice from time to time to reflect changes in our business. You can always check and review our Privacy Notice for updates by visiting this page.
If you have questions about Gleeful Support Privacy Policy, feel free to reach out to our support team.
